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Recommencing Flights & Health and Safety Protocols

With government restrictions easing we are happy to announce that the Empire Lounge will be opening for weekend trade from June 5th. We are taking all precautions necessary to ensure the safety of our guests and staff. All social distancing measures will be in place with applicable spacing between tables & hand sanitizer available for everyone’s use.

Sydney Seaplanes will be commencing flights by July 3rd. Not all of our partners will be opening at the same time so please check with staff which destinations are available and we will happily change it for you.

We have recently implemented new health and safety protocols which will include:

All pilots and passengers will under-go touchless temperature checks before boarding the aircraft.

All passengers and pilots will be required to wear a facemask while aboard the seaplane.

The seaplane will be completely sanitized before and after the flights, including headsets, seats, seatbelts and hand railings.

Gloves will be available if you wish to use them.

In the case of a passenger’s temperature over 38 degrees Celsius, we will require you to re-book your flight for another day or keep it in credit. If you are feeling ill beforehand, we urge you to call and reschedule your booking.

Because we understand times are uncertain, we are offering our customers the opportunity to re-book your experience with us any time over the next 2 years. Simply email reservations@seaplanes.com.au with your booking number, or name and current booked date and let us know when you would like to change your booking date to. If you do not have a date in mind yet that's fine, we will hold your booking in credit until you email us to re-book.

Email is the best way to communicate, please use reservations@seaplanes.com.au during this time as our staff will mostly be working from home.

We thank you for your continued support during this extremely challenging time and very much look forward to meeting you again.

With best wishes from us all at Sydney Seaplanes,